Pittsburgh Works

Trauma Informed Approach to Workforce Development

Speaker: Amy Lohr

Traumatic stress in the lives of job seekers, particularly those with barriers to employment, is prevalent. Besides needing to find work, some men and women may experience ongoing trauma as a result of poverty, domestic or childhood violence, or the loss of home, safety and security. These experiences significantly impact how the people we serve think, feel, behave, and relate to others. It can also impact how they approach new experiences or cope with stressful situations. If you've struggled to help a job seeker who has shown unusual or out-of-place anger, aggression, sadness or shame, it's possible you've encountered a job seeker with an underlying trauma.

Understanding trauma and its impact is essential to providing quality services in workforce development programs. Becoming a trauma-informed workforce development practitioner will help you more effectively work with trauma survivors; develop realistic employment goals; and avoid the re-traumatization of with the person you're working to help.

The tools can help you better serve your job seekers.